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Please use the form below to submit a ticket to our support team. Please be sure to select the appropriate contact reason so we can route your message correctly.

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Privacy policy:

Through this form, we collect certain personal data that you voluntarily provide to us. We are committed to guaranteeing the privacy and security of said data in accordance with the applicable Colombian legislation on the protection of personal data (Law 1581 of 2012 and its Regulatory Decree 1377 of 2013).

The data collected through this form will be used only for the specific purpose for which you have provided it, whether to respond to your query, provide you with the requested service, or for other purposes clearly identified at the time of collection.

We will not share your personal information with third parties without your prior consent, except as necessary to comply with legal obligations or to protect our or others’ rights, property or safety.

We are committed to taking appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration or destruction.

By providing your data through this form, you accept this privacy policy and give us your consent to process your personal data in accordance with the purposes described above.

For any questions or requests related to your personal data, you can contact us through the means indicated on this website.

Remember that this is just an example and that it is important to adapt these texts to the specific needs of your website and the current legal regulations in Colombia. It is advisable to consult with an expert in Colombian law to ensure that you are complying with all relevant legal obligations.

Legal notice:

This legal notice regulates the use of the form available on this website to contact the Hyssoft support team. By accessing and using this form, you agree to the conditions and terms set forth below. If you do not agree to these terms, please do not use this form.

The information provided through this form is for the sole purpose of facilitating communication with the Hyssoft support team. It does not constitute legal or professional advice of any kind. If you require specific advice, we recommend that you consult a qualified professional.

We are committed to using the information provided through this form exclusively to respond to your support request and improve our services. We will not share your personal information with third parties except as necessary to comply with legal obligations or to protect our or others’ rights, property or safety.

We reserve the right to modify, update or delete the content of this form at any time without prior notice. Furthermore, we disclaim liability for any damage or harm that may arise from the use of this form.

This form and the information contained therein are the exclusive property of Hyssoft and may not be reproduced, distributed or used without prior written permission.